Publishers and media industry

Optimized logistics for publishers

From storage to online customer service

The growing consolidation in the publishing industry and the irreversible trend towards online retail are changing logistics requirements. Beyond the storage and shipping of books, software and other media, our portfolio includes a wide range of value-added services. These include customer service for direct and retail customers, web shop management as well as electronic information and ordering systems.

A call center service provider offers publishers and the media industry an effective solution to optimize customer communication, unlock new revenue potential and increase customer satisfaction sustainably.